A charge for any late cancels (under 2 hours prior to class) or no-shows will be implemented. This $15 fee will heighten the level of accountability on booking commitments, ultimately helping to relieve waitlist congestion and to deliver a better overall member experience.

Effective from July 1st, your favourite studio fitness classes will be available to book 7-days in advance (168 hours), allowing you to better pre-plan your fitness needs for the week ahead.

Guest Passes are available at reception at a per-day cost of $49.95 (without a member) & $39.95 (with a member). Guests will have in/out privileges throughout the same calendar day. Guests can book into one studio class within a 4-hour window. Recovery services are available for guests at an additional cost.

All memberships except for Platinum Flex have transfer privileges.

The stipulations surrounding a transfer are as follows:

• Eligible members may only transfer their membership within their initial contract term.
• Both the transferor and transferee must be present at the club to complete the membership transfer.
• Members must pay a transfer fee, that may change at the sole discretion of Altea Active. Currently there are two options available for eligible members:

• 1. Transfer Option 1:   Fee: $99.95 + tax.  New member joins at the current membership rate and receives the term remaining on the agreement.
  2. Transfer Option 2:  Fee: $249.95 + tax.  New member joins at the previous member’s membership rate and receives the term remaining on the agreement.

If you cancel outside the allotted window (24 hours for Private and Semi-Private, you will lose the session credit. It is counted as one of your sessions attended)
If you cancel outside the allotted window (12 hours for Small Group) sessions, you will be charged a fee of $15 + tax.

No, you can just sign up for the session.

You can sign up through myaltea.club or by talking to a Pilates instructor who can book you in for Private, Semi-Private, or Small Group sessions.

It is mandatory to wear anti-slip socks so you don’t slip. These can be purchased at the front desk as needed.

Some results will be immediate, such as feeling more energized, and stronger. Like any other program, results will vary based on the individual. Commitment, consistency and effort will determine the level of results you will see 🙂

By participating in Reformer Pilates 2-3 times per week you will see and feel noticeable results. Our expert coaches will motivate and guide you to get the most out of your sessions.