Help Center

An Altea membership brings training, boutique fitness, wellness and recovery, and social spaces together under one roof. Exact inclusions vary by club and membership type, and select services or specialty programs may be additional.

Most scheduled boutique fitness classes are included with membership and can be booked through the member booking experience. Specialty workshops, programs, or premium services may be priced separately.

Membership hold options depend on your membership agreement and club policy. The club team can confirm eligibility, timing, and the steps attached to your account.

Yes. Membership upgrades are handled through the club team, who can walk you through available options, including Diamond membership where available.

Cancellation and transfer policies depend on your membership agreement. Contact your home club or member services for the next steps tied to your account.

Members can reserve classes through Altea's member booking experience. Choose your club, select the class you want, and book from the available spots.

Booking windows can vary by club, class type, and membership. Your club team can confirm the current booking window for your membership.

Please cancel as early as possible through the booking system. Late-cancellation or no-show policies may apply, and cancelling early helps another member take the spot.

Guest access depends on club policy, class capacity, and guest-pass eligibility. Check with your club before bringing a guest to a class.

Yes. Altea offers a range of class formats and coaches can help you choose where to start, adjust intensity, and progress at a pace that feels right.

Offerings vary by club and may include saunas, steam, contrast therapy, recovery spaces, massage, pools, lounges, and other recovery-focused amenities.

Altea clubs include premium change-room amenities. Specific towel service, toiletries, and locker details can vary by club and membership type.

No. The Altea experience is consistent, but amenities vary by location. Check the club page or ask the club team for the most accurate local list.

Aquatics vary by location. If pool access, swim lessons, or aquatic programming is important to you, confirm availability on your preferred club page.

Yes. Recovery and wellness spaces can be part of your broader routine, subject to your membership type, club availability, and posted guidelines.

The Rx Session is Altea's personalized starting point. It helps map your goals, movement baseline, training preferences, and recovery needs so your membership feels guided from the beginning.

Yes. Personal training is available for members who want a more tailored plan, additional accountability, or coaching around specific goals.

That depends on your goals, schedule, and experience level. A coach can help you decide whether weekly, occasional, or short-term focused sessions make the most sense.

Wear comfortable training clothes, bring water, and choose footwear that supports the work you will be doing. Your coach will guide the rest.

Personal training is typically an additional service. Packages, session formats, and pricing can vary by club.

Yes. A club tour is the best way to see the spaces, ask questions, and understand which membership option fits your routine. Tours can be booked online for your preferred club.

Multi-club access depends on your membership type. Diamond membership includes broader access and elevated perks, while other access options can be confirmed with the team at your home club.

Each club page includes its address and core location details. For the most current hours or holiday updates, check the club page or contact the club directly.

Guest access and day-pass options vary by club, membership type, and capacity. Contact your preferred club before your visit to confirm what is available.

Yes. Some clubs may be in pre-opening or waitlist mode. Join the waitlist on the relevant club page for opening updates and early-access information.