FAQ

See below for the most frequently asked questions

Q: The facility looks amazing!  What does a membership cost?

A:  Altea Active offers various types of membership options, with biweekly pricing starting at $26.95*.   All specific details pertaining to services and amenities for each membership type will be available at our club, 100 South Town Road and Kenaston in Bridgwater. Please book a tour for more specific details

Q: What are the club operating hours?

A: Our operating hours are:

MON: 5am-11pm
TUE: 5am-11pm
WED: 5am-11pm
THU: 5am-11pm
FRI: 5am-11pm
SAT: 6am-8pm
SUN: 6am-8pm

Because impeccable cleanliness is the standard at Altea Active, it is important for us to allow for time during the evening to do a proper deep cleaning of our pools, saunas, steam rooms etc.

Q: What are your Active Kids Playroom hours?

Our winter hours are as follows:

Mon-Fri: 8am-8pm

Sat & Sun: 8am-4pm

Q: Do you offer family memberships?

A: We have many offerings for the whole family. Please visit us at the club and we will customize an a la carte family plan based on your needs. Alternatively, you can contact membership@alteaactive.com 

Q:  I heard there’s a Starbucks in the building; is this correct and is there a drive-through?

A:  Correct!  Starbucks is open in our main lobby, however, there will be no drive-through.

Q:  Do you have personal training?

A:  Yes! Altea offers 1-on-1, small group and team training services. Email cwalker@alteaactive.com for more info!

Q:  You have advertised 170+ group fitness classes.  Are they included with my membership?

A:  Altea has 5 best-in-class boutique studios within the building including hot yoga, traditional yoga, cycle, coed and women’s only studios. We will also host various AquaFit classes in our Family and Women’s Only pools. All 170+ group fitness classes are included with your membership. 

Q:  I hear that Altea Active has two pools.  Is this true?

A:  Yes, we have two pools! Our 25-meter lap pool is designed for family use and includes a splash pad, zero entry walk-in for kids plus sloped entry for full accessibility, and private family changerooms and locker area. The other 20-meter lap pool is designated inside the private Women’s Only club workout area and will host a wide variety of AquaFit classes. Pools will be open early January 2020. 

Q:  Do you have a hot tub and/or sauna?

A:  We have many spa-like amenities included with all membership types, including private men’s and women’s whirlpool, infrared and steam saunas, a Himalayan salt lounge, yoga lounge as well many other social spaces designed for comfort and relaxation.

Q: Will Altea Active offer swimming lessons?

A:  Yes, Altea Active will offer the Canadian Red Cross Society swim programs in our coed family pool. We expect our pools to be open in January 2020 and more information will be available then

Q: Will there be supervised child care?  How much will it cost?

A:  Yes, the club has a supervised children’s activity centre for our members to use while they are using the facility. This area includes a dedicated infant room, indoor playground, three salt-water fish tanks with built-in reading pods, arts and craft area, interactive play zone, and so much more. Your children are going to love this centre! Cost depends on usage and package but ranges from $1-$7/day.

Q: How can I get a job at Altea Active?

A: That’s amazing!  You can click here to view our available openings.   Only qualified candidates will be contacted for a confidential interview. We look forward to hearing from you!

Q: I have a question that’s not answered here, how can I contact Altea Active?

A:  We love hearing from you!  Please submit all membership related questions to membership@alteaactive.com

For all feedback related inquries, please contact feedback@alteaactive.com

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Altea Active
100 South Town Road and Kenaston in Bridgwater
Winnipeg, Manitoba
R3Y 0V8
204-221-3135

Billing related inquiries:
accounting@alteaactive.com

Membership related inquries:
membership@alteaactive.com 

We appreciate your feedback and are focused on providing an exceptional member experience!

Please submit your feedback to:
feedback@alteaactive.com

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